Autoinformer RoboCall

Optimize your routine customer calls at no additional cost

  • operator participation is not required;
  • calls according to specified criteria;
  • call back if the client did not answer;
  • call analytics (short and extended);

Autoinformer RoboCall

Optimize your routine customer calls at no additional cost

  • operator participation is not required;
  • calls according to specified criteria;
  • call back if the client did not answer;
  • call analytics (short and extended);
Learn more

What is RoboCall autoinformer?

RoboCall autoinformer is a system for mass calling customers using artificial intelligence and text-to-speech technology.

A distinctive feature of Robocall is the ability to voice personalized information to each client (for example, full name, amount, date, region, city, branch, etc.) without the participation of an operator.

The service is an independent launch of an autoinformer in your personal account. All that is required of you is to upload a file with personalized information and run the autoinformer. The system will do the rest for you.

What is RoboCall autoinformer?

RoboCall autoinformer is a system for mass calling customers using artificial intelligence and text-to-speech technology.

A distinctive feature of Robocall is the ability to voice personalized information to each client (for example, full name, amount, date, region, city, branch, etc.) without the participation of an operator.

The service is an independent launch of an autoinformer in your personal account. All that is required of you is to upload a file with personalized information and run the autoinformer. The system will do the rest for you.

180+

voice options to choose from

100%

development of your contact database

10

autoinformers can work simultaneously

100+

concurrent calls per minute

100+

channels on one phone number

How the RoboCall autoinformer sounds in different languages

In Russian

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In English

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Stages of the RoboCall autoinformer operation

Create an informant in your account
We launch desired informant from list
Downloading detailed analytics on calls
Upload the contact database in .xlsx or .csv format.
Waiting for completion of call of customers
Launch an additional autoinformer for back calls

Create an informant in your personal account

Upload the contact database in .xlsx or .csv format.

We launch the desired informant from the list

We are waiting for the completion of the call of customers

Downloading detailed analytics on calls

We launch an additional autoinformer for back calls

Who is the RoboCall autoinformer service suitable for?

Banks

Internet providers

Housing sector

Mobile operators

Transport companies, logistics

Large online stores

What do you get from the RoboCall autoinformer service?

Automatic calling

The system will automatically inform customers in just a few clicks

Fast and accurate information

Call personalization saves you time and money on informing a large customer base

Control of running tasks

You can track the number of running, stopped and completed tasks in real time

No overpayments

Calls are made with per-second billing, while only successful scenarios are paid

Identification of “problem” clients

You will have access to reporting on the number of subscribers who did not pick up the phone or dropped the call

100% development of the contact database

If the client did not pick up the phone, the autoinformer will make a second call in accordance with your scenario

Call analytics

Available in two formats: compressed and expanded. The extended one can be downloaded as a table with status information for each number

Calling a large customer base

The RoboCall autoinformer makes 50–100 calls/min. About 150 thousand customers can be informed per day

High throughput

In one office, you can run up to 10 informants at the same time. The system will be able to process a large volume of calls for different groups of customers

Simple and clear interface

Quick mastering of the system without long training and seeking help from specialists

Work anywhere in the world

More than 180 voices from around the world will be available to you

Convenient and fast database loading

The contact database can be uploaded to the RoboCall system in .xlsx or .csv formats.

Have a task but don’t know where to start?

Leave a request for a consultation and our specialists will help you

Have a task but don’t know where to start?

Leave a request for a consultation and our specialists will help you

Individual approach to solving your problems

Schedule

Robocall runs according to the schedule from 08:00 to 20:00 from Monday to Friday. If it was not possible to finish before 20:00, then it will automatically start the next day from 8:00. However, if you work with clients in a different time zone, you can develop an autoinformer scheme from scratch specifically for you.

Schedule

Robocall runs according to the schedule from 08:00 to 20:00 from Monday to Friday. If it was not possible to finish before 20:00, then it will automatically start the next day from 8:00. However, if you work with clients in a different time zone, you can develop an autoinformer scheme from scratch specifically for you.

Multichannel numbers

High rates of calling the client base are possible due to the allocation of multi-channel numbers for the tasks of RoboCall. One such number can include up to 100 channels and make up to 100 calls per minute.

API integration

API integration with your database in order to automate the process of uploading files to your account.

API integration

API integration with your database in order to automate the process of uploading files to your account.

Customer orientation

By calling the company number, the client will hear personal information. For example, if he enters the personal account number from the keyboard, he will hear the current balance on it, etc.

Implemented cases Stream Telecom

Energy company

Task: Informing clients about the debt on the personal account. Total base of numbers over 1,000,000

Solution: We connected the RoboCall service to inform 300 thousand debtors. Simultaneous calls – 100. The cost for one informing was 15 kopecks. The total time for informing 300,000 debtors was 25 hours.

General expenses for informing: 90 000 UAH/month.

Energy company

Task: Informing clients about the debt on the personal account. Total base of numbers over 1,000,000

Solution: We connected the RoboCall service to inform 300 thousand debtors. Simultaneous calls – 100. The cost for one informing was 15 kopecks. The total time for informing 300,000 debtors was 25 hours.

General expenses for informing: 90 000 UAH/month.

Bank

Task: Informing clients on receivables. The total database of information numbers is more than 150,000.

Solution: We connected the RoboCall service, the cost for one informing was 25 kopecks. ​

General expenses for informing: 35 000 UAH/month.

Achievements of Stream Telecom

12

years of successful development

3

victory in the nomination “Virtual PBX” in the Ukrainian People’s Award

9000+

clients around the world

4.9

average rating from customers on Google

99.95%

service continuity rate

Uninterrupted service operation

The company’s servers are located in several Tier 3 data centers around the world. As soon as one fails, another will immediately take over its work

Prompt technical support response

We guarantee a record speed of response to your requests – 10 minutes. Providing a solution to the issue – up to 30 minutes

Unified communications

Communicate between employees and customers in a single system (cloud telephony, call processing, SMS, chats, video conferencing)

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